PRIVACY POLICY

PROCESSING AND PURPOSE OF THE DATA OBTAINED THROUGH THE WEBSITE

Through forms, which may be for contact, appraisal, appointment or requesting more information, personal information will be requested.

Without prejudice to the provisions indicated in each of the forms on the Website, when the User provides his/her personal data in any of the forms on the Website, he/she is expressly authorising the company to process his/her Personal Data for the purposes indicated therein.

By filling in the various forms contained on the Website, the interested party gives their consent for the personal data supplied to be incorporated into the aforementioned files, being processed by the company in accordance with this Privacy Policy. You also consent to Servicios y Talleres de Automóviles, S.A. sending periodic information and informing you of our offers and services. However, you may object to this type of mailing at any time by sending an e-mail to rosario.moreno@sertasa.com indicating ‘UNSUBSCRIBE FROM COMMUNICATIONS AND PROMOTIONS’ in the subject line.

SECURITY MEASURES

The personal data that you may communicate through our website as a sertasa.com User may be stored in databases, the ownership of which corresponds exclusively to Servicios y Talleres de Automóviles, S.A., assuming all the technical, organisational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current legislation on data protection.

You can check that the communication between the User and sertasa.com uses a secure channel. The transmitted data are encrypted thanks to the HTTPS protocol, guaranteeing the best security conditions for the confidentiality of the users.

At sertasa.com we adopt adequate security measures to detect the existence of viruses and any other type of attack.

Even so, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable, so that sertasa.com cannot completely guarantee the non-existence of viruses or other elements that may cause alterations in the User’s computer systems (software and hardware) or in their electronic documents and in the files contained therein due to malpractice by third parties.

CONFIDENTIALITY

The company undertakes to comply with its obligation of secrecy of personal data and its duty to keep them confidential and will adopt the necessary measures to prevent their alteration, loss, processing or unauthorised access, taking into account the state of technology at all times.

USER RIGHTS

Interested parties who hold the data contained in any of the files owned by Servicios y Talleres de Automóviles, S.A. may contact the company, as the party responsible for the files, in order to exercise their rights of access, rectification, cancellation and, if applicable, opposition (ARCO rights) with regard to the data included in the processing. These rights are of a personal nature, and may therefore only be exercised by the data subject, or their legal representative, upon accreditation of their identity or, if applicable, of the sufficiency of their representation.

You can exercise your rights:

      • By sending an e-mail to: administracion@sertasa.com

      • Written communication addressed to: Servicios y Talleres de Automóviles, S.A. at Av. de Velázquez, 321, 29004 Málaga.

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